If your Doctor has advised that you should receive a medicine regularly this will be put onto repeat prescription and further medication can be requested in one of the following ways:
- Via our Prescription Phone-line which is available between 10.15—12 noon Monday to Friday on 01506 836300 - option 3
- Via email at firstname.lastname@example.org (please note that this is only for requesting medication. Please do not use this for anything other than prescription requests—any additional information included in your email will not be processed).
- In person or in writing—by placing your repeat order form into the box at the front desk or by sending it to us via post.
- Via Vision on-line.
- Via your chosen Pharmacist (ask your Pharmacist how they operate their system).
We work closely with several local Pharmacies. You can elect to have your script sent directly to one of these allowing you to collect your medication from the pharmacy without having to come to the surgery to collect the prescription. If you wish to use this service please speak to one of our Receptionists who will be able to set this up for you.
Authorised repeat prescriptions will take 2 working days to process (please ask your Pharmacist what additional time they will take if you are requesting your medication through them).
Medications which need reauthorised or prescription requests that are not on repeat will have to be reviewed by a Doctor and may take longer to process. You may be asked to make a review appointment before the medication can be issued. It is therefore important that you make these requests before your current supply finishes.